Improve collection convenience

Esendex allows businesses to send outstanding balance notifications to customers (using Esendex SMS, outbound voice, or email) along with links to your IVR to process payment.

After validating a customer’s identity, our PCI-compliant platform processes payment quickly and securely. We send an SMS to confirm payment and capture details in an intelligent report.

Simplify appointment rescheduling

Simple text-based SMS makes managing appointments and deliveries a breeze. 

But when it comes to mobile  marketing, more is definitely best. 

Striking images and videos, interactive buttons and design-led messages drive higher conversion. Our platform’s rich messaging builder, lets you design fully branded messaging with images, video, discount codes, interactive buttons linking to web locations, Google Maps, in-device calendars and more.

Enable quick and easy data capture

Esendex allows businesses to send outstanding balance notifications to customers (using Esendex SMS, outbound voice, or email) along with links to your IVR to process payment.

After validating a customer’s identity, our PCI-compliant platform processes payment quickly and securely. We send an SMS to confirm payment and capture details in an intelligent report.

Build and deploy effective satisfaction surveys

Build customer satisfaction surveys that allow you to gather valuable product and service insight to make smarter business decisions.

Surveys can be initiated from within our non-intrusive, self-serve interactive voice response environment when customers dial in, or by transferring them to your IVR line at the end of a call.

Gather meter readings the smart way

Our IVR solution provides a convenient way for your customers to supply accurate meter readings without speaking to an agent. Customers can use their keypads to validate their identity and provide their reading with information recorded securely that is then sent and saved to your system.